The Role: Provide Technical Support via phone, email or chat, including researching and resolving a variety of technical problems in a Windows and Linux environment. Monitor daily ticket flow to make sure all issues are thoroughly researched, updated, resolved, or escalated.
The Company: In our digital world, our partner designs hybrid cloud architectures and actively brings applications to the cloud. This is an organization you will stay with for a long time and enjoy a great career.
The Team: A technical team full of detail-oriented people who are eager to succeed in a fun and vibrant atmosphere.
The Offer: Base salary plus benefits including bonus scheme, additional paid time off, free healthcare, dental and vision plans, home office, multisport card, free fruit and catering in the office, endless opportunities for professional and career growth, and much more.
The Candidate: Strong troubleshooting and customer service skills. Ability to work as a team member, follow established procedures. Excellent communication and interpersonal skills are required. Advanced English (B2+) language skills. Willingness to work on flexible working shifts. Experience in the web hosting industry will be considered an advantage.
If you are interested to explore the opportunity further, please apply now and be assured your application and any discussions would be had in the strictest of confidence.