The Role: Lead, motivate, develop and coach a team of up to 15 employees to meet business needs. Manage client expectations. Gather data stats and turn them into significant results. Keep an eye on the employee’s performance. Represent the team and the results. Key participant in the recruitment process for new hires in the team. Generate improvement ideas.
The Company: The Shared Services Center’s mission is to provide timely, accurate, high quality and cost-effective support to the client.
The Offer: Excellent compensation and benefits package including medical, dental, vision care, transport allowance and life insurance. Fully paid intensive induction period and training. 24×7 shift rotation.
The Team: Multinational team which ensures quality and compliance to the social media platform standards.
The Candidate: A year as a minimum period of managing employees in a BPO environment. Result oriented. Leads by example. Effective and flexible in meeting daily challenges. Excellent communicator in Russian and English.
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